The Bridge Family Stabilization Team is ready to help 24/7/365 if youth have away,
are homeless, or if the young person has been locked out of their home.

Hotline: 847-776-3720

In emergency situations, police/hospital or school personnel call 847-776-3720 to reach our team. Our counselors respond to police departments, schools and hospitals to intervene where the 11–17-year-old youth has no place to sleep or is refusing to go home. Our services require the participation of a family member or guardian as our goal is to keep youth out of DCFS and Juvenile Justice.

In non-emergency situations, our counselors respond to youth when they are truant from school, are using substances, have been in trouble with police, or have other high-risk behavior, parents, guardians, and school personnel may call 847-776-3720 M-F 9am -5pm for immediate support and assistance during the normal business day.

Services are FREE for up to 90 days with no insurance requirements.

• Student refuses to return home
• Student reports that they do not feel safe returning home
• Student reports that they are homeless or their family is homeless
• Student needs a substance abuse assessment
• Assistance in facilitating a psychiatric evaluation
• Student reports an intention to run away
• Parent/Guardian is requesting support for high risk behavior

• Parent or legal guardian is refusing to take their child home (lock-out)
• Youth is refusing to return home
• Youth has run away from home
• Youth outside of your department’s service area requires transportation back to their home town and legal guardian refuses to get them
• Youth needs emergency shelter
• Mediation for family conflict involving a youth
• Family is in need of mental health services

Once a youth has been returned home, placed with a family member/friend, or been provided with short-term 48-hour respite shelter, the Family Stabilization Counselor provides intensive support to the family to reunify them if placement occurred, maintain a safe and healthy home if the youth returned home, and ensures long-term success by providing services and support that reinforce family expectations, boundaries, and relationships.

Family Stabilization (English):
Counseling Forms
Fee Agreement
Release of Information

Family Stabilization (Spanish):
Counseling Paperwork (Spanish)
Poliza de Asistencia
Autorizavion Para Intercambiar